Shipping Info

IS SHIPPING FREE?

Shipping is free on all orders over $40!

1.HOW LONG WILL MY ORDER TAKE TO DISPATCHED?

We just need no longer than 1 to 3 business day to deal with your order.

Please contact us firstly (support@decorner.co) for more details.

2.HOW LONG WILL MY ORDER TAKE TO SHIP?

Usually shipping time takes 8~15 working days to arrive after dispatched.
(6~10 working days with Insured Express Shipping)

During rush days, please estimate extra 5 business days more than usual.

3.CAN I TRACK MY ORDER?

5 working day after your parcel is shipped, you will receive an email with the courier's details and your consignment number, this can be used to track your order.

4.CAN I CHANGE MY ADDRESS?

Please contact us (support@decorner.co) before your item has been dispatched.

5.CAN I GET DELIVERY TO COUNTRIES OUTSIDE OF THE US?

Please contact us (support@decorner.co) to ask for the accurate reply.

For further assistance please email our customer service department at support@decorner.co

Order Cancellation


All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

REFUNDS

We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Just let us know and we will provide a return address and a replacement or refund as preferred.

If you are unsatisfied with your order – please contact our support and we will do our best to help you out!

Customers will be responsible for paying return shipping costs.

We do not issue the refund if:

Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)

You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Page.